Prepare Before a Storm
Get organized before you need it.
Create a usable record of your home, keep policy information accessible and know where to find official emergency guidance.
Explore This Guide ↓A few organized records can save a long search.
Gather your policy, a room-by-room inventory and useful contact information. Review recent purchases or improvements so your questions to the insurance agent are specific.
Keep a copy you can reach if you cannot return home. Avoid relying on a single device or paper folder.

Work through the essentials.
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Know what to ask your agent.
- Roof settlement
- Does the roof have replacement-cost coverage, actual-cash-value coverage or a separate settlement schedule?
- Separate policies
- Which policy responds to wind, and do I have a separate flood policy? What exclusions or conditions should I review?
- Current property
- Do recent improvements, equipment or valuable purchases affect the limits or endorsements I need?
- Timing
- When would a requested coverage change take effect? Are waiting periods or restrictions relevant?
This is a records and insurance-preparation guide, not a complete emergency plan. Follow local officials and emergency services for immediate safety decisions.
Your next useful resource.
Documenting Your Loss
A photo is more useful when you can tell where it was taken, what it shows and when you noticed the change.
Explore →Understanding Claim Payments
An estimate, a payment and the final repair cost are different figures. Learn what each number represents before comparing them.
Explore →Definitions
Look up the terms used in your policy, estimate and claim letters.
Explore →You Pay Nothing
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